Privacy Policy
Effective date: 6 July 2025 | Last updated: 6 July 2025
1. Who we are
Mesmeron, Inc. (“Mesmeron,” “we,” “our,” or “us”) operates the website https://mesmeron.com (the “Site”) and related mobile and desktop applications (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our Services.
2. Scope
This Policy applies to anyone who accesses or uses the Services, regardless of location. Some jurisdictions grant you additional rights (see Section 11). If any part of this Policy conflicts with local law, local law prevails.
3. Information we collect
| Category | Examples | Source |
|---|---|---|
| Information you provide | Name, email, postal address, phone number, profile photo, account credentials, comments, messages, support requests | Directly from you (forms, account registration, customer support, surveys, contests) |
| Transactional & payment data | Purchase amounts, subscription details, last four digits of card, billing address (Mesmeron never stores full card data) | Directly from you / our payment processor |
| Automatically collected data | IP address, device IDs, OS, browser, language, referring pages, timestamps, clickstream data, crash logs, in-app events | Your device via cookies, SDKs, or similar tech |
| Approximate location | Country, city, time zone (derived from IP or device settings) | Your device |
| Media & files | Photos, videos, documents you upload or grant the app permission to access | Directly from you |
| Third-party account info | Gravatar hash, OAuth ID (e.g., Apple, Google) | Only with your authorization |
We do not intentionally collect sensitive personal data (e.g., race, religion, precise biometrics). Please do not post such information.
4. Cookies, SDKs & similar technologies
We use first- and third-party cookies, web beacons, local storage, and mobile SDKs to:
- keep you signed in;
- remember preferences;
- perform analytics and research;
- personalize content; and
- combat fraud and spam.
You can control cookies through your browser or device settings, but disabling them may affect Service functionality.
5. How we use your information
- Provide & improve the Services – account creation, comments, personalization, debugging, and new-feature development.
- Process transactions – fulfill purchases, send invoices, verify identity.
- Communicate with you – respond to inquiries, send administrative or marketing messages (opt-out anytime for non-essential marketing).
- Protect the Services & users – detect and prevent fraud, spam, abuse, and security incidents.
- Comply with legal obligations – tax, accounting, subpoenas, enforcement of Terms of Service.
- Aggregate insights – create de-identified statistics and analytics.
6. Legal bases for EEA/UK users
If you are in the EEA or UK, we process your data under one or more of these legal bases:
- Contract (Art. 6 (1)(b) GDPR)
- Legitimate interests (Art. 6 (1)(f))
- Consent (Art. 6 (1)(a)) – you may withdraw at any time
- Legal obligation (Art. 6 (1)(c))
7. Sharing & disclosure
We never sell your personal information. We share it only as follows:
- Service providers – hosting, analytics, payments, email, support, anti-spam.
- Public content – comments or profile data you choose to make public.
- Business transfers – merger, acquisition, or asset sale (with confidentiality).
- Legal & safety – comply with law or protect rights and safety.
- With your consent – integrations you authorize.
8. International transfers
We are based in the United States and may process data on servers worldwide. When transferring personal data from regulated regions, we rely on Standard Contractual Clauses or other lawful mechanisms.
9. Data retention
| Data type | Retention period |
|---|---|
| Comments & metadata | Indefinitely (unless you delete them) |
| Account information | While account is active + up to 90 days (backups) |
| Payment & tax records | 7 years or as required by law |
| Analytics logs | Up to 24 months, then aggregated or deleted |
10. Security
We use TLS encryption, encryption at rest for sensitive fields, access controls, and periodic security reviews. No system is 100 % secure; please contact us immediately if you suspect unauthorized use of your account.
11. Your rights & choices
Your rights depend on your location and may include:
- Access / portability
- Rectification
- Erasure (“Right to be Forgotten”)
- Restriction / objection
- Withdraw consent
- Do Not Sell or Share (California)
- Appeal (certain U.S. states)
To exercise any right, email privacy@mesmeron.com. We may verify your identity first.
12. Children’s privacy
The Services are not directed to children under 13 (or under 16 in the EEA). We do not knowingly collect data from children. Please contact us if you believe a child has provided personal data.
13. Third-party services & links
Our Services may link to or embed content from third-party sites. We do not control their practices; review their privacy policies before providing data.
14. Changes to this Policy
We may update this Policy periodically. For material changes, we will notify you (e.g., email or in-app) at least 30 days in advance. Continued use after the effective date constitutes acceptance.
15. Contact us
Mesmeron Inc. – Privacy Team
Email: privacy@mesmeron.com
You may also lodge a complaint with your local supervisory authority (e.g., EU Data Protection Authority or UK ICO).
Thank you for trusting Mesmeron. We are committed to safeguarding your privacy.